Private Policy

At The Little Boutique, we are committed to protecting your privacy and treating your personal information with care. This policy explains how we collect, use, and store your data when you shop with us in store or online.

1. Who We Are

The Little Boutique
Keyworth, Nottingham, UK
We are an independent retailer offering clothing, accessories, gifts, and home interiors. For any questions about this policy, you can contact us via email or phone.

2. The Information We Collect

We collect information that helps us process your orders and provide a smooth shopping experience, including:

  • Your name and contact details
  • Delivery and billing addresses
  • Order history and payment information (securely processed by our payment providers)
  • Email address for order updates or newsletters (only if you opt in)
  • Website usage data through cookies (to improve your browsing experience)

We do not store your full payment card details.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage returns and customer service enquiries
  • Send order confirmations and delivery updates
  • Improve our website and shopping experience
  • Send marketing emails (only if you have given consent)

We will never sell your data to third parties.

4. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Payment processors
  • Delivery and courier services
  • Website and IT service providers

These partners only receive the information required to perform their services.

5. Cookies

Our website uses cookies to improve your browsing experience, personalise content, and help us understand how our site is used. You can adjust your cookie settings at any time through your browser.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (in certain circumstances)
  • Withdraw consent for marketing at any time
  • Request a copy of your data

To exercise any of these rights, simply contact us.

7. How We Protect Your Data

We use secure systems and processes to keep your information safe. Only authorised team members can access your data, and we regularly review our security measures.

8. How Long We Keep Your Information

We keep your information only for as long as necessary to fulfill your orders, meet legal requirements, or provide customer support.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.