Terms & Conditions
Welcome to The Little Boutique. These Terms & Conditions outline how we operate our website, process orders, and provide our services. By using our site or placing an order with us, you agree to these terms.
1. About Us
The Little Boutique
53 Nottingham Rd, Keyworth, Nottingham, NG12 5GS, UK
We are an independent retailer offering clothing, accessories, gifts, and home interiors.
2. Using Our Website
By accessing our website, you agree to use it for lawful purposes only.
We aim to keep all information accurate and up to date, but occasional errors may occur. We reserve the right to update product details, prices, and availability at any time.
3. Placing an Order
When you place an order, you will receive an email confirming we have received it.
Your order is accepted once payment is processed and the item has been dispatched.
We reserve the right to cancel an order if:
- An item is out of stock
- There is an error in pricing or product information
- We are unable to verify payment details
If this happens, we will contact you and issue a full refund.
4. Pricing & Payment
All prices are shown in GBP (£) and include VAT where applicable.
We accept secure payments through our trusted payment providers.
We do not store your full card details.
5. Delivery
Delivery times and costs are shown at checkout.
Once dispatched, you will receive tracking information where available.
Delays caused by couriers or external factors are outside our control, but we will always do our best to help.
6. Click & Collect
If you choose Click & Collect, we will notify you when your order is ready for collection from our Keyworth boutique.
7. Returns & Exchanges
We want you to love your purchase. If something isn’t right, you can return it in line with our Returns Policy.
Items must be:
- Unworn and in original condition
- Returned within the stated returns window
- Complete with all tags attached
Sale items may have different return conditions, which will be clearly stated.
8. Product Descriptions
We take care to ensure product descriptions and images are accurate.
Colours may vary slightly depending on screen settings.
As we stock multiple brands, sizing and fit may vary between styles.
9. Gift Vouchers
Gift vouchers are valid for 12 months from the date of purchase and can be used online or in store.
They are non‑refundable and cannot be exchanged for cash.
10. Privacy
We respect your privacy and protect your personal data.
For full details, please see our Privacy Policy.
11. Intellectual Property
All content on our website — including images, text, and branding — is the property of The Little Boutique.
You may not copy, reproduce, or use any content without permission.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page.
13. Contact Us
If you have any questions about these terms or your order, we’re always happy to help.
You can contact us by email, phone, or by visiting our boutique.